Your emails that do get through to our email box will always be answered within 24 hours (1 day) however some spam software will automatically decide for you if email replies are displayed. We use two hosts, berghia.net and our backup at instarfarm.com. If you do not see a response from us within a day then please check the mail box your web host software sends new email contacts in case they are spam. Your privacy is important to us and we do not share or sell your address or personal information with anyone. It is solely used for us to fill your requests or answer your questions.